Professional info
My Professional life has been diversified. I have experience in public, private and governmental organizations. My expertise ranges from leadership development to organizational communication, with wide berth between. I am experienced and proficient with:
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managing and coaching people
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personal interactions
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recruiting
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public communication
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team dynamics
Work experience
Senior Instructional Designer - USAA
2016 - present
As a Senior Designer, I oversee curriculums that make a learning path. I look for new and innovative ways to deliver content, while focusing on the customer experience. I manage projects to ensure they are completed on target and meet the customer's needs.
Instructional Designer - USAA
2012 - 2016
I design/develop/maintain corporate trainings that inspire and improve the technical and interpersonal skills and abilities of Customer Contact Employees.
County Extension Agent (Horticulture) - Texas Agrilife Extension Service
2009 - 2012
I serve the citizens of Fort Bend County by designing, developing and maintaining educational programming related to Horticulture on behalf of the Texas AgriLife Extension Service.
Instructional Designer - TekSystems
2007 - 2009
I design educational training curriculums using sound educational practices and provide consultation services to help fill training needs.
Instructional Technologist - iMedia.it
2005 - 2007
I design educational training curriculum and courseware, using sound educational methodology. Projects included innovative, immersive training for military personnel.
Professional Skills
COACHING
FACILITATION
COMMUNICATION
PROJECT MANAGEMENT
Technology Skills
ARTICULATE STORYLINE
PHOTOSHOP
HTML
MICROSOFT POWERPOINT/EXCEL/WORD